Water Data Services - Policy

Water Data Services Pty Ltd is committed to supplying its clients with hydrometric and water quality data and information that are "confidently useable", that is, they may be used for resource management, scientific, and planning purposes without the need for extensive checking, editing and correction.

Our mission is to:

“Provide quality and professional services to the customer’s requirements, standards of measurement, and complete satisfaction."

To this end, Water Data Services Pty Ltd is committed to:

  • Operate an effective quality management system in accordance with recognised good business practice, certified to ISO 9001:2015;

  • Continually improve the quality management system;

  • Continually improve the quality of hydrometric data supplied to clients;

  • Consistently deliver all services within an agreed time frame;

  • Involve all staff in implementing continual improvement initiatives;

  • Grow the business profitability through expanding market share;

  • Develop strategic alliances.

Quality policy, objectives and targets are incorporated into a Quality Management Plan which is established and monitored during the management review process.